If you’re a resident in the United Arab Emirates, you’re likely familiar with the term “DU number”. This is a unique 9-digit number assigned to every individual who holds a residency visa in the UAE. It’s an important identification number that’s required for various purposes such as opening a bank account, getting a new SIM card, or registering for government services. If you’re unsure about how to find your DU number, read on to learn more.
The process of finding your DU number is relatively simple. The number is printed on your Emirates ID card, which is a mandatory identification document for all UAE residents. If you don’t have an Emirates ID card yet, you’ll need to apply for one first. Once you have your Emirates ID card, you can find your DU number printed on the front of the card, just below your name and photograph. If you’re still having trouble locating your DU number, there are a few other ways to find it, which we’ll cover in the following sections.
How to know my DU number
If you are a DU customer, you might need to know your DU number for various reasons. Here are three ways to identify your DU number:
Via DU SIM Card Packaging
When you purchase a DU SIM card, the DU number is printed on the packaging. Look back at the packaging, and there should be your DU number.
Using USSD Code
Another way to know your DU number is by using a USSD code. Dial  *116# your DU number, and your number will be displayed on the screen. This method is quick and easy, and you don’t need an internet connection to use it.
Through DU App
If you have the DU app installed on your smartphone, you can find your DU number in the app. Open the app and click on the “My Account” section. Your DU number will be displayed on the screen along with other account information.
Knowing your DU number is important for many reasons, such as recharging your account, checking your balance, and contacting customer service. By following these simple steps, you can easily identify your DU number and stay connected with DU services.
Checking Balance and DU Number
If you are a DU customer, it’s important to know your DU number and check your balance regularly to avoid any interruptions in your service. Here are two ways to check your DU number and balance:
Via SMS
To check your DU number and balance via SMS, follow these steps:
- Open your messaging app and create a new message.
- Type “BAL” and send it to 1233.
- You will receive a message with your DU number and balance.
Using DU Website
To check your DU number and balance using the DU website, follow these steps:
- Go to the DU website and log in to your account.
- Once you are logged in, you will see your DU number and balance on the homepage.
It’s important to note that checking your balance and DU number regularly can help you stay on top of your usage and avoid any unexpected charges or service interruptions. By following these simple steps, you can easily check your DU number and balance whenever you need to.
How to Check DU Mobile Number Without Balance
If you have a DU SIM card and you want to know your mobile number, you don’t need to have any balance in your account. You can find out your DU mobile number by following these simple steps:
- Dial *135# and press the call button.
- Wait for a few seconds until you receive a message with your DU mobile number.
- Note down your mobile number for future reference.
Alternatively, you can also use the DU self-care app to check your mobile number without any balance. Here’s how:
- Download the DU self-care app from the App Store or Google Play Store.
- Open the app and log in using your DU mobile number.
- Once you are logged in, you can view your mobile number on the home screen of the app.
It’s important to note that these methods only work if you have a DU SIM card inserted in your phone. If you have a different network’s SIM card inserted, these methods will not work.
In conclusion, checking your DU mobile number without balance is a simple process that can be done in just a few steps. Whether you choose to use the USSD code or the DU self-care app, you can quickly and easily find out your mobile number whenever you need it.
Assistance from DU Customer Service
If you are having trouble finding your DU number, you can always reach out to the DU customer service team for assistance. They have a dedicated team of experts who can help you with any queries related to your DU number or account.
To get in touch with the customer service team, you can call their helpline number or visit their website to initiate a live chat. They are available 24/7 to assist you with your queries.
When you contact the customer service team, make sure you have all the relevant information related to your account, such as your name, address, and mobile number. This will help them locate your account and provide you with accurate information.
The customer service team can assist you with a range of queries related to your DU number, including finding your DU number, updating your account details, and resolving any issues you may be facing with your account.
Overall, the DU customer service team is a reliable and helpful resource for anyone who needs assistance with their DU number. So if you are having trouble finding your DU number, don’t hesitate to reach out to them for help.
DU Number Retrieval for Business Customers
If you’re a business customer of DU, there are several ways to retrieve your DU number. Here are some methods that you can use:
Method 1: Check Your Bill
Your DU number is printed on your bill. You can find it in the top right-hand corner of the first page of your bill. If you don’t have a physical copy of your bill, you can log in to your DU account online and view your bill there.
Method 2: Call DU Customer Service
You can call DU customer service at 155 to retrieve your DU number. Make sure you have your account details ready, as the customer service representative will ask you some security questions to verify your identity.
Method 3: Visit a DU Store
If you prefer to speak to someone in person, you can visit a DU store and ask a representative to retrieve your DU number. Make sure you bring your Emirates ID and any other relevant documents with you.
No matter which method you choose, retrieving your DU number as a business customer is a quick and easy process.
