If you’re a DU user and have activated the daily social bundle of 300MB, but no longer need it, then you might be wondering how to deactivate it. Fortunately, the process is simple and straightforward. In this article, we’ll guide you through the steps to deactivate the daily social bundle of 300MB in DU.
The daily social bundle is a popular data package offered by DU that provides users with 300MB of data for social media apps such as Facebook, WhatsApp, Twitter, and Instagram. However, if you’re not using social media as much as you used to or have found a better data package that suits your needs, then you might want to deactivate the daily social bundle. By doing so, you can save money and use your data more efficiently. In the following paragraphs, we’ll explain how to deactivate the daily social bundle of 300MB in DU, step by step.
Procedure to Deactivate Daily Social Bundle 300MB in Du
If you are a Du customer and want to deactivate the Daily Social Bundle 300MB, you can do so easily by following these steps:
- Open the Du app on your mobile phone or visit the Du website on your computer.
- Log in to your account using your Du number and password.
- Once you are logged in, click on the “My Account” tab.
- Under the “My Account” tab, click on the “My Services” option.
- You will see a list of all the services that you have subscribed to. Look for the “Daily Social Bundle 300MB” option and click on it.
- Once you click on the “Daily Social Bundle 300MB” option, you will see the option to “Deactivate” the service. Click on it.
- Confirm that you want to deactivate the service by clicking on “Yes”.
- You will receive a message confirming that the Daily Social Bundle 300MB has been deactivated.
It is important to note that once you deactivate the Daily Social Bundle 300MB, you will no longer be able to use the 300MB data allowance for social media apps. If you want to use social media apps, you will need to subscribe to another data plan or bundle.
In conclusion, deactivating the Daily Social Bundle 300MB in Du is a simple and straightforward process that can be done through the Du app or website. By following the steps outlined above, you can easily deactivate the service and manage your data usage more effectively.
How to Deactivate DU Social Data Package 4 AED
If you want to deactivate the DU Social Data Package, which gives you 300MB of social data for AED 4 per day, you can easily do so by following these simple steps:
- Open the DU app on your mobile device ( Android, iPhone )
- Navigate to the “My Account” section.
- Select “My Plans & Subscriptions.”
- Find the “Daily Social” package and tap on it.
- Click on the “Deactivate” button and confirm your choice.
Alternatively, you can also deactivate the DU Social Data Package by sending an SMS with the message “STOP SOCIAL” to 1355.
Once you have successfully deactivated the package, you will no longer be charged for it and your social data usage will be deducted from your regular data plan.
It’s important to note that if you deactivate the DU Social Data Package in the middle of the day, you will still have access to the 300MB of social data until midnight. After that, your social data usage will be deducted from your regular data plan.
In summary, deactivating the DU Social Data Package is a quick and easy process that can save you money if you no longer need the extra social data.
Possible Issues During Deactivation
If you are trying to deactivate your daily social bundle 300MB in Du, you may encounter some issues. Here are some possible issues you may face and how to resolve them.
Insufficient Balance
One of the most common issues during deactivation is insufficient balance. If you do not have enough balance in your account, you will not be able to deactivate the bundle. Make sure that you have sufficient balance before attempting to deactivate the bundle.
Technical Glitches
Another issue you may face is technical glitches. Sometimes, the deactivation process may fail due to technical issues. If this happens, you should try deactivating the bundle again after some time. If the issue persists, you can contact Du customer support for assistance.
Incorrect Deactivation Code
The deactivation code for the daily social bundle 300MB is 1352#. If you enter the wrong code, the bundle will not be deactivated. Make sure that you enter the correct code to avoid any issues during deactivation.
In conclusion, if you face any issues during the deactivation process, make sure that you have sufficient balance, wait for some time, and enter the correct deactivation code. If the issue persists, contact Du customer support for assistance.
Post-Deactivation Considerations
After deactivating the Daily Social Bundle 300MB in DU, there are a few things you should consider to ensure you are still getting the most out of your data plan.
Checking Data Usage
It’s important to keep track of your data usage to avoid any unexpected charges or running out of data before the end of the month. You can check your data usage by logging into your DU account online or through the DU app. You can also dial *135# and select the option for data usage to receive an SMS with your remaining data balance.
Switching to Another Bundle
If you find that the Daily Social Bundle 300MB is not meeting your data needs, DU offers a variety of other bundle options to choose from. You can browse the available bundles on the DU website or app, and select one that best suits your usage habits.
Reactivating the Bundle
If you decide that you want to reactivate the Daily Social Bundle 300MB, you can easily do so by dialing *135# and selecting the option for bundle activation. Keep in mind that reactivation may come with additional charges, so be sure to check the terms and conditions before proceeding.
By following these post-deactivation considerations, you can ensure that you are making the most of your DU data plan and avoiding any unexpected charges or data overages.
Customer Support for Du
If you are facing any issues while deactivating your Daily Social Bundle 300MB in Du, you can always reach out to their customer support team for assistance. Du offers various channels to get in touch with their customer support team, including:
- Live Chat: You can chat with a customer support representative in real-time through Du’s website or mobile app. This is a convenient option if you need quick assistance.
- Phone: You can call Du’s customer support team on their toll-free number 800155. This option is suitable if you need to discuss your issue in detail with a representative.
- Email: You can also send an email to Du’s customer support team at [email protected]. This option is suitable if you need to attach any documents or screenshots related to your issue.
When you reach out to Du’s customer support team, make sure to provide them with your account details and a clear description of your issue. This will help them to assist you better and resolve your issue quickly.
Du’s customer support team is available 24/7, so you can reach out to them anytime you need assistance. They are knowledgeable and well-equipped to handle any issues related to Du’s services.
Conclusion
In this article, you have learned how to deactivate the daily social bundle 300MB in Du. It is a simple process that can be done through the Du app or by sending an SMS.
Remember that deactivating the daily social bundle means that you will no longer have access to the 300MB data allowance for social media apps, so make sure that you have an alternative data plan or enough data allowance to cover your usage.
If you encounter any issues or have any questions, you can contact Du’s customer service for assistance. They are available 24/7 and can provide you with the necessary support.
By deactivating the daily social bundle, you can have more control over your data usage and avoid unnecessary charges. We hope that this article has been helpful in guiding you through the deactivation process.
Frequently Asked Questions
What is the process to deactivate the Du daily social data package?
To deactivate the Du daily social data package, you can simply send an SMS with the text “STOP SOCIAL” to the number 1355. You will receive a confirmation message once the deactivation is successful.
Is there a way to stop the auto-renewal of my Du daily social bundle?
Yes, you can stop the auto-renewal of your Du daily social bundle by sending an SMS with the text “STOP RENEW” to 1355. You will receive a confirmation message once the auto-renewal is successfully stopped.
How do I unsubscribe from Du’s daily social data offer?
To unsubscribe from Du’s daily social data offer, you can send an SMS with the text “STOP SOCIAL” to 1355. This will deactivate the daily social bundle and stop the auto-renewal of the offer. You can also dial 13530# and follow the instructions to unsubscribe from the offer.
Please note that the deactivation of the daily social bundle will take effect immediately, and you will not be able to use the remaining data allowance. Therefore, we recommend that you use up the remaining data allowance before deactivating the bundle.